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Contact Us

Corporate offices are headquartered in Jackson, Wisconsin, with additional manufacturing operations in Hartford, Wisconsin. Customer support is provided through national and regional offices and a network of local dealers and installers throughout North America.

Technical Support

For technical assistance and troubleshooting, contact Rytec technical support via phone or email. For most efficient assistance, provide the door’s serial number when contacting technical support.

  • Telephone (toll-free): 800-628-1909
  • Hours: Monday – Thursday 8am – 6pm (Central Time); Friday 8am – 5pm (Central Time)
  • Email:

Discover Rytec TEC (Technical Education Center): Self-paced interactive lessons for service/installation staff. Access to information on parameters, error codes and basic skills, plus Boot Camp modules to learn about Rytec products and terminology. Increase Rytec knowledge and improve skills at any experience level. Email for details.

Technical Documents and Manuals

To view and download manuals and other technical publications, visit the Rytec Document Resource Center. The content is organized by door model and searchable by key words.

Visit BIMsmith for 3-D BIM/Revit models, product sheets and other product information, CADdetails for 2-D CAD drawings and 3-D BIM/Revit models, Deltek Specpoint/MasterSpec for our proprietary overhead rapid coiling door architectural specifications, and RIB (BSD)SpecLink for access to both standard and proprietary versions of our architectural specifications for many of our core product offerings.

Parts and Accessories

To order parts and accessories, sign in to your preauthorized account here, or contact Rytec via phone or email.

For parts orders or questions, provide the door’s serial number and the part number if available.

  • Telephone (toll-free): 800-628-1909; Monday – Friday 8am – 5pm (Central Time)
  • Email:

Sales and Selection Assistance

To purchase Rytec high-performance doors or to learn more, find your local sales representative with our locator map.

  • Telephone: 262-677-9046; Monday – Friday 8am – 5pm (Central Time)
  • Telephone (toll-free): 888-GO-RYTEC (888-467-9832)
  • Fax: 262-677-2058
  • Email:

This form is for general inquiries, comment or requests.

Please use our Request a Quote form to inquire on pricing. Contact the Parts Department regarding ordering components and the Technical Support team for troubleshooting assistance.