Customer Support

Corporate offices are headquartered in Jackson, Wisconsin, with additional manufacturing operations in Hartford, Wisconsin. Customer support is provided through national and regional offices and a network of local dealers and installers throughout North America.

Technical Support

For technical assistance and troubleshooting, contact Rytec technical support via phone or email. For most efficient assistance, provide the door's serial number when contacting technical support.

  • Telephone (toll-free): 800-628-1909

    New Extended Hours: Monday - Thursday 8am - 6pm (Central Time); Friday 8am - 5pm (Central Time)

  • Email:
Technical Documents and Manuals

To view and download manuals and other technical publications, visit the Rytec Technical Knowledge Center. The content is organized by door model and searchable by key words.

Visit bimobject for 3-D BIM/Revit models, CADdetails for 2-D CAD drawings and 3-D BIM/Revit models and BSDSpecLink for access to both standard and proprietary versions of our architectural specifications for many of our core product offerings.

BIM Objects CAD Details BSD Spec Link

Parts and Accessories

To order parts and accessories, contact Rytec via phone or email.

For parts orders or questions, provide the door's serial number and the part number if available.

  • Telephone (toll-free): 800-628-1909; Monday - Friday 8am - 5pm (Central Time)

  • Email:

Sales and Selection Assistance

To purchase Rytec high-performance doors or to learn more, contact the corporate office by phone, fax, web form or email.

  • Telephone: 262-677-9046; Monday - Friday 8am - 5pm (Central Time)
  • Telephone (toll-free): 888-GO-RYTEC (888-467-9832)
  • Fax: 262-677-2058
  • Email:

Truck Wash Express - Customer Support Testimonial

Hear how Rytec strives to satisfy customers no matter where they are located. No matter the size.

Customer Support Testimonial
Customer Support Testimonial