What is TEC?
Rytec’s Technical Education Center (TEC) is our online education platform for Rytec dealers, technicians, and customers. It is continuously being updated with new exclusive training videos, courses, and detailed technical information regarding Rytec high-performance doors. TEC includes:
- Training, troubleshooting, and basic skills videos – certification achievements from Boot Camp to advanced level courses
- System 4 Controller parameters and error codes
- Virtual LIVE Door Talk sessions including Q&A’s regarding products, troubleshooting and installation
- Reference library
Upcoming Virtual LIVE
Rytec Door Talk Sessions
2025 Events:
Wednesday, October 15 – 9am CT
Monday, October 27 – 7am CT
Friday, November 7 – 7am CT
Recent Topics Discussed:
- BEA WideScan document access including wiring diagrams, mounting instructions and configuration details
- Interlock programming and wiring diagrams for configurations
- Common issues and solutions for encoder resets
- Bottom edge battery now using 3.9V from new supplier
- Troubleshooting tips including resetting the door, clearing error codes, information messages and speed curve adjustments
- Field service call-ins – please have door serial number, error code and attempted fixes ready before calling
- Did you know: The Rytec Tech Support phone line holds callers place in line if a voicemail is left so technicians do not have to wait on the line
Request Access Code
You will need an access code to sign up for TEC.
Please contact us to get your code and get started.