Rytec Door Talk sessions are held three times a month and are open to Rytec door dealers, technicians and customers to allow them to ask questions directly to Rytec door experts. Randy and Mike have extensive knowledge with over 30 years of hands on experience that allows this live, interactive platform that covers general topics, tips and tricks and question and answer sessions to be the go-to resource to ask anything. Below is an accumulation of the most discussed topics in 2025.
Most Asked About Topics:
1.
Improper Installation & Alignment
Binding, uneven travel, premature wear
2.
Incorrect Limit Setting / Door Learning
Skipped steps, rushed setup, incomplete learning
3.
Sensor Misalignment & False Trips
Photo eyes or presence sensors affected by environment
4.
Fault Code Misinterpretation
Resetting without addressing root cause
5.
Electrical & Power Quality Problems
Grounding issues, voltage fluctuation, electrical noise,
DO NOT regularly cycle disconnect power to resolve problems
6.
Lack of Preventive Maintenance
Wear items failing unexpectedly
7.
Intermittent / Hard-to-Reproduce Issues
Problems tied to timing, usage, or conditions
8.
Application Mismatch
Door not configured for cycle rate or environment
9.
Mechanical Wear Going Unnoticed
Guides, curtain tracking, hardware wear missed
10.
Incomplete Information When Escalating Support
Missing fault codes, history, or observations
How to Prevent These Issues
Installation & Setup
- Verify door is square, plumb, and level
- Confirm smooth travel before learning limits
- Complete the entire door limit learning process
Sensors & Safety Devices
- Align carefully and secure mounting
- Account for vibration, washdown, dust, and lighting
- Recheck alignment after adjustments
Controller & Fault Codes
- Identify whether codes are faults or informational
- Fix the cause before resetting or cycling power
Electrical
- Verify proper grounding and clean power
- Separate low voltage control wiring from high-voltage sources
Maintenance
- Follow recommended inspection intervals
- Replace wear items before failure
Troubleshooting
- Document when and how issues occur
- Note environmental or usage patterns
Application Review
- Match door setup to cycle rate and environment
- Adjust settings for harsh or high-use conditions
Escalation
- Provide fault codes, photos, history, and observations
- Better info = faster resolution
Door Talk sessions continue throughout 2026 and we invite you to join one or many, for your opportunity to talk live and ask questions to Rytec door experts about upcoming or past installation or service questions. See upcoming dates and signup for one today!
